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The 7 Things Patients Want in a Dentist

Understanding what motivates consumers in the competitive dental industry is a top concern for practice owners, who rely on new and returning patients to survive. With all the options available in states like California, Texas and New York, practicing dentists in areas with high concentrations of dental care providers would be wise to practice some active listening. Continue below to find out how to be the perfect dentist in the eyes of patients.
Mary Ellen Cagnassola
PUBLISHED: Thursday, July 13, 2017

7. 
Please the people
 
Retaining patients is a huge piece of the pie when it comes to the success of your practice. If you cannot build patient loyalty, you may find yourself in trouble. Luckily, the factors that influence a patient’s decision to stay or leave for another provider are within your control.

Try the following to keep patients coming back:
 
  • Make your practice financially viable by providing varied insurance plans.
  • Build a stellar staff. Your team should have the best training, chairside manner and passion possible.
  • Improve and maintain relationships by maximizing comfort and making patients feel special.
  • Improve convenience factors.
  • Invest in your practice. While that new laser machine may have a hefty price tag, it does not compare to the cost of losing patients down the road.
 
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